© Victoria Morgan 2016
 

Quality improvement workshops


Make your quality improvement ideas a reality


Overview

Multidisciplinary teams will work together to select and design their quality improvement ideas, guided by the Model for Improvement and the plan-do-study-act (PDSA) cycle.  This facilitated, half day, interactive workshop is held on your premises and is suitable for a group of 5-20 delegates.  Delegates will receive a handout of the slides (with references for further reading) and a template to record their PDSA cycle.  Afterwards peer and quality improvement support is available through a closed social media group.


Objectives

  • Provide an introduction to quality, quality improvement and improvement science.
  • Bring maternity teams’ quality improvement ideas to life using the Model for Improvement and PDSA cycle:  delegates will identify an area to improve, explore potential quality improvement ideas, select an idea to test and then design each step of a PDSA cycle.
  • Encourage delegates to use the Model for Improvement and PDSA cycle in the context of:  national priorities for maternity services; local aims and objectives; and evidence about what works.
  • Consider the success factors and potential pitfalls of using PDSA cycles in quality improvement.
  • Help build the multidisciplinary team by encouraging representatives from each maternity unit in the organisation to work together to achieve common goals in a supportive environment. 


Optional module 'measurement for improvement'.  In addition to the objectives above, delegates will also:

  • Understand why an appreciation of common cause and special cause variation is important to effective quality improvement work.
  • Create a run chart, using data that delegates generate themselves.
  • Learn how to analyse run charts to see if their tests of change have made a difference to outcomes.


What will delegates achieve?

  • Generate ideas for quality improvement.
  • Evaluate and select idea(s) to implement.
  • Plan the implementation of a quality improvement initiative.
  • Understand how to apply the Model for Improvement and PDSA cycle to improve clinical quality.

Optional ‘measurement for improvement’ module:

  • Understand the basic principles of variation.
  • Analyse data generated from an improvement initiative using run charts.


Who should attend?

Multidisciplinary teams from each maternity unit - midwives, obstetricians, support staff and parents. 

You might also like to consider inviting GPs, commissioners, neonatologists, obstetric anaesthetists, paediatricians and public health representatives, for example.


What happens after the workshop?

Delegates will receive support to follow through their PDSA cycles, celebrate success and develop their ideas through a closed, online discussion forum.

Electronic certificates of attendance will be sent to all delegates.

All delegates will be asked to complete an evaluation questionnaire.  A report summarising the findings will be sent to the person booking the workshop.


Why the Model for Improvement and PDSA cycle?

The Model for Improvement is one of the ‘established quality improvement methods’ recommended by Developing People – Improving Care, the national framework for the development of NHS staff (Every Birth a Safe Birth is not endorsed by the framework or its authors).  The Model for Improvement and PDSA cycle are also recommended by a range of expert healthcare bodies allied to maternity services.


Facilitator

Victoria Morgan


Cost

Half day (around 3.5 hours) fully facilitated workshop for £460 plus the facilitator’s reasonable travel and subsistence expenses.

Full day (around 6.5 hours) fully facilitated workshop, including the 'measurement for improvement' module and a sandwich lunch.  £850 plus the facilitator’s reasonable travel and subsistence expenses.

 

What do delegates say?

Comments, photos and delegate evaluation data from the half-day workshops held in 2017.

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  • Western Sussex NHS Hospitals, 2017

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